Support - APPROVAL
Digital Garage have a highly capable and competent support team, with plenty of hands-on industry experience. We believe that exceptional support is just as important as the solution and products you have purchased. We can provide all your aftercare needs and are backed by the “best of breed” technology vendors, chosen to equip our clients with enterprise-level, leading-edge technology. Digital Garage specialise in post-sales support for all aspects of broadcast video, post-production, virtual production, audio, storage and networks, and more - whether that’s fault finding or workflow advice, we have the knowledge to help!
Our online support portal makes it easy to raise a support ticket or simply ask a question – we’re here for all your needs. You may need a phone call, remote support, tailored SLA’s or a site visit by a DG engineer, we can accommodate all aspects of your support requirements. With an Active support contract, we will advise on workflows, upgrade systems as needed and be on-site for Go-Live with new projects.
Every support package is customised to each client’s need. Please get in touch if you would like more information, we would love to hear from you!